Pacific Hot Tub Solutions is the leader in the reconditioned hot tub market. We take top quality, energy efficient hot tubs and recondition them to nearly new condition and manufacturers specifications using OEM parts.
The best compliment we receive is when our customers come to our shop for the first time and ask “Where are the used tubs?” In many cases there is little to no difference between the reconditioned tubs we sell and a new hot tub. The major difference is the price and the high pressure commissioned sales staff you will find at new hot tub stores.
We recognize the importance of providing hot tubs and swim spas at reasonable prices to those who may not want to or are unable to afford a brand new unit. One store, low overhead and hands on sales staff are all reasons why we can provide exceptional quality hot tubs at prices that are affordable to all.
Our repair technicians have years of experience trouble shooting and diagnosing hot tubs and swim spas. They are highly trained and mindful of safe work habits. Our diagnosing fee is just $90 and we only charge for travel time if it is excessive. No need to pay a fee that includes drive time and labor if, after the diagnose, you decide the repair is too costly. Our hourly rate of $75 for repairs is the best price in town and does not cause confusion or the need to watch the technician to see how long they were onsite. Most repairs can be completed within less than 2 hours.
Our moving crews have over 15 years of experience moving hot tubs and swim spas, exclusively. We have the best equipment in the industry including torsion axle trailers which allow for a smoother ride which will minimize the vibration and jarring which occurs when a hot tub is moved, thus, reducing the potential for leaks, loose collars, or dislodged equipment. Basic trailers or SpaKart Trailers do not offer this enhanced level of care. We treat each hot tub as if it were our own.
I encourage you to contact us when you are looking for a reconditioned hot tub or if you are in need of service. My crews take great pride in the work they do and often go above and beyond what is required of them to ensure their customers are satisfied.
With over 30 years working in the customer service industry, nearly 7 years owning this business and being a consumer myself, I know how hard finding a company to trust can be. I have learned bigger is not always better. A company does not necessarily provide great service just because they have multiple stores. All a big presence guarantees is higher prices passed on to the consumer. Our references are outstanding and our following on Facebook is huge.
We are a local company, with a local owner and local employees. Every customer is important to us and when you are a customer of Pacific Hot Tub Solutions you are part of our family, not just another invoice number. If you ever wish to compliment one of my employees or crews for their exceptional service or have any questions or concerns feel free to email me directly at firstname.lastname@example.org. I am always happy to hear from our customers.
Pacific Hot Tub Solutions