What our Customers are Saying

Holli K.

Absolutely 💯 on customer service, equipment, pricing and delivery! Scott is super knowledgeable, friendly and helped find the best fit for our family. The tub is amazing (it was a consignment) in excellent condition and working perfectly. We have had it about a month so far and use it daily. The delivery was timely and painless! The crew had to install the tub on my brand new deck that is 5 feet off the ground. They were careful, respectful and friendly. All in all I would definitely recommend. Thank you!

Robert G.

I had arranged a removal/install of a hot tub through PHTS. The spot was a bit challenging due to the fact that the tub was in a 4' sunken patio. The crew was very professional and has swapped out the tubs in less than 2 hours. Everything was done to my complete satisfaction! Thank you PHTS.

Tim M.

Great service, as always. For a recent service they showed up on schedule, diagnosed and explained the problem, and returned with the parts within a very reasonable time. I will continue to call on PHTS for servicing my current hot tub, and would strongly consider purchasing my next hot tub from them.

Daniel L.

We love pacific hot tub solutions! We’ve had our hot tub for 4 months now and we love it! Scott and Kim are awesome about answering any questions or concerns we may have and the transaction from selection all the way through delivery was smooth and enjoyable! I Would definitely recommend checking out pacific hot tub solutions if your in the market for a tub!

Alisa H.

Great experience! Purchased a beautiful reconditioned hot tub from PHTS. Pricing was excellent. Scott is super straight forward which I appreciated.
He truly went above and beyond. Great during the sale process, no pressure. Super smooth delivery, they got us all set up. They were even super gracious when the route I planned to get the spa to backyard wouldn't work- they jumped into action and found a solution. Highly recommend.

Pam B.

Finally, I have found someone who can fix my hot tub. Terri came out and diagnosed the issue and ordered the part to fix it. Part was here in a couple days and he was out again to installed the new part. Kim was awesome to talk to and she worked with me all the way through. I would definitely recommend Pacific Hot Tub Solutions for all your hot tubs needs. I will only go to them in the future. Thanks a million.